Artificial botanicals. Real possibilities.Florists, designers & trade buyers

Returns and order concerns

Before placing an order

Ask Belle Maison to confirm the cancellation, return, replacement and refund terms that apply to your order before you make payment. This catalogue does not provide a self-service return or refund checkout.

Report a concern

If you have received damaged or incorrect items, contact Belle Maison with your order reference, a description and photographs of the items and packaging. Ask the team to confirm the next steps before sending goods back.